{"id":451,"date":"2024-01-18T08:57:10","date_gmt":"2024-01-18T08:57:10","guid":{"rendered":"https:\/\/salonspine.com\/?page_id=451"},"modified":"2024-01-19T08:29:11","modified_gmt":"2024-01-19T08:29:11","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/salonspine.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"451\" class=\"elementor elementor-451\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c338258 e-flex e-con-boxed e-con e-parent\" data-id=\"c338258\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc9cfb2 elementor-widget elementor-widget-text-editor\" data-id=\"fc9cfb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-sourcepos=\"7:1-7:157\" style=\"margin: 24px 0px; white-space-collapse: preserve; word-break: break-word; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\">Refund is applicable only on pre-paid Services.<\/p><p data-sourcepos=\"7:1-7:157\" style=\"margin: 24px 0px; white-space-collapse: preserve; word-break: break-word; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\">At SalonSpine, we&#8217;re confident in our ability to deliver effective digital marketing solutions for your hair and beauty business. However, we understand that sometimes things don&#8217;t always work out as planned. Therefore, we offer a 15 -day money-back guarantee for most of our services.<\/p>\n<p data-sourcepos=\"9:1-9:6\" style=\"margin: 24px 0px; white-space-collapse: preserve; word-break: break-word; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\">What this Policy Covers:<\/p>\n<p data-sourcepos=\"11:1-11:46\" style=\"margin: 24px 0px; white-space-collapse: preserve; word-break: break-word; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\">This policy applies to the following services:<\/p>\n<ul data-sourcepos=\"13:1-16:7\" style=\"margin: 4px 0px; padding-inline-start: 36px; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 16px; background-color: rgb(255, 255, 255);\">\n<li data-sourcepos=\"13:1-13:36\" style=\"margin-bottom: 10px;\">Website design and development<\/li>\n<li data-sourcepos=\"14:1-14:38\" style=\"margin-bottom: 10px;\">SEO (Search Engine Optimization)<\/li>\n<li data-sourcepos=\"15:1-15:28\" style=\"margin-bottom: 10px;\"><span style=\"background-color: transparent; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align);\">Google advertising campaigns<\/span><br><\/li>\n<li data-sourcepos=\"17:1-18:0\" style=\"margin-bottom: 10px;\">Other digital marketing services as specified in your Service Agreement<\/li>\n<\/ul>\n<p data-sourcepos=\"19:1-19:36\" style=\"margin: 24px 0px; white-space-collapse: preserve; word-break: break-word; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\">What this Policy Does Not Cover:<\/p>\n<p data-sourcepos=\"21:1-21:44\" style=\"margin: 24px 0px; white-space-collapse: preserve; word-break: break-word; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\">This policy does not apply to the following:<\/p>\n<ul data-sourcepos=\"23:1-26:28\" style=\"margin: 4px 0px; padding-inline-start: 36px; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 16px; background-color: rgb(255, 255, 255);\">\n<li data-sourcepos=\"23:1-23:30\" style=\"margin-bottom: 10px;\">One-time consulting fees<\/li>\n<li data-sourcepos=\"24:1-24:40\" style=\"margin-bottom: 10px;\">Custom-developed software or tools<\/li>\n<li data-sourcepos=\"25:1-25:93\" style=\"margin-bottom: 10px;\">Non-refundable third-party fees (e.g., domain registration, advertising platform costs)<\/li>\n<li data-sourcepos=\"26:1-26:28\" style=\"margin-bottom: 10px;\">Services cancelled after the 15-day period<\/li>\n<\/ul>\n<p data-sourcepos=\"28:1-28:29\" style=\"margin: 24px 0px; white-space-collapse: preserve; word-break: break-word; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\">Eligibility for a Refund:<\/p>\n<p data-sourcepos=\"30:1-30:61\" style=\"margin: 24px 0px; white-space-collapse: preserve; word-break: break-word; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\">To be eligible for a full refund under this policy, you must:<\/p>\n<ul data-sourcepos=\"32:1-35:0\" style=\"margin: 4px 0px; padding-inline-start: 36px; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 16px; background-color: rgb(255, 255, 255);\">\n<li data-sourcepos=\"32:1-32:60\" style=\"margin-bottom: 10px;\">Request a refund within 15 days of purchasing the service.<\/li>\n<li data-sourcepos=\"33:1-33:119\" style=\"margin-bottom: 10px;\">Be able to demonstrate that you have followed our recommended implementation guidelines throughout the 15-day period.<\/li>\n<li data-sourcepos=\"34:1-35:0\" style=\"margin-bottom: 10px;\">Not have received significant benefits from the service,&nbsp;such as a substantial increase in website traffic or leads.<\/li>\n<\/ul>\n<p data-sourcepos=\"36:1-36:28\" style=\"margin: 24px 0px; white-space-collapse: preserve; word-break: break-word; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\">How to Request a Refund:<\/p>\n<p data-sourcepos=\"38:1-38:215\" style=\"margin: 24px 0px; white-space-collapse: preserve; word-break: break-word; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\">To request a refund, please contact us directly through phone number shared at the time of consultation. Please explain the reason for your request and provide any relevant supporting documentation.<\/p>\n<p data-sourcepos=\"40:1-40:22\" style=\"margin: 24px 0px; white-space-collapse: preserve; word-break: break-word; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\">Refund Processing:<\/p>\n<p data-sourcepos=\"42:1-42:287\" style=\"margin: 24px 0px; white-space-collapse: preserve; word-break: break-word; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\">Once your refund request is approved, we will process your refund within 10 business days, using the same payment method you used to purchase the service. Please note that depending on your bank or credit card company, it may take additional time for the funds to appear in your account.<\/p>\n<p data-sourcepos=\"44:1-44:27\" style=\"margin: 24px 0px; white-space-collapse: preserve; word-break: break-word; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\">Questions and Concerns:<\/p>\n<p><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><span style=\"color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif;\"><\/span><\/p>\n<p data-sourcepos=\"46:1-46:48\" style=\"margin: 24px 0px; white-space: pre-wrap; word-break: break-word; color: rgb(31, 31, 31); font-family: &quot;Google Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><span>If you have any questions or concerns about this policy,<\/span><span> please don&#8217;t hesitate to contact us.<\/span><span> We&#8217;re always happy to help!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund is applicable only on pre-paid Services. At SalonSpine, we&#8217;re confident in our ability to deliver effective digital marketing solutions for your hair and beauty business. However, we understand that sometimes things don&#8217;t always work out as planned. Therefore, we offer a 15 -day money-back guarantee for most of our services. What this Policy Covers: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-451","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/salonspine.com\/index.php\/wp-json\/wp\/v2\/pages\/451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/salonspine.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/salonspine.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/salonspine.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/salonspine.com\/index.php\/wp-json\/wp\/v2\/comments?post=451"}],"version-history":[{"count":4,"href":"https:\/\/salonspine.com\/index.php\/wp-json\/wp\/v2\/pages\/451\/revisions"}],"predecessor-version":[{"id":578,"href":"https:\/\/salonspine.com\/index.php\/wp-json\/wp\/v2\/pages\/451\/revisions\/578"}],"wp:attachment":[{"href":"https:\/\/salonspine.com\/index.php\/wp-json\/wp\/v2\/media?parent=451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}